Transform Calls Into
Actionable Insights
AI-powered analytics that transform post-call data into transcripts, summaries, sentiment, tags, and agent scorecards — without impacting live calls.
Conversation intelligence for better decisions
Turn call data into clear, actionable insights with AI-powered transcripts, summaries, sentiment analysis, and agent performance scoring.
Voice AI
Conversational voice AI tailored for Middle East languages, local carriers and regional compliance.
Voiger Platform
Orchestration, routing, analysis and agent handover to optimize your voice experience.
Voiger Intelligence
AI-powered reporting and analytics to gain valuable insights from your voice interactions.
AI analytics designed for cloud contact centres
Post-call intelligence built to analyze conversations accurately and at scale.
Post-call analysis only
All intelligence is generated after the call ends, with no impact on live call quality.
Context-aware insights
Uses full call recordings as the source of truth for accurate, context-aware insights.
Consistent results
Delivers consistent, AI-generated insights across teams for reporting, coaching, and decisions.
Core AI analytics capabilities
Turn every conversation into actionable insights. Available when you're ready to enhance your analytics.
Call Transcripts (Multi-Language)
Automatic speech-to-text in original call language (Arabic & English)
AI Call Summaries
Key intent, discussion points, outcomes, and next actions
Sentiment & Emotion Analysis
Detects positive, neutral, negative sentiment and emotional signals
Automatic Call Tagging
Sales, support, complaints, and follow-ups automatically tagged by intent for faster reporting and insights.
Agent Scorecards & Quality Insights
Objective agent evaluation based on real conversations, adherence, and resolution quality
Built as an add-on to Voiger Voice
Enable AI-powered insights on top of your existing voice workflows — without integrations, migrations, or disruption.
Direct access to call recordings
Unified dashboards & reporting
No third-party integrations required
Enable anytime without workflow changes
Built for your teams
Enable AI-powered insights on top of your existing voice workflows — without integrations, migrations, or disruption.
Sales Teams
Track lead quality, outcomes, and conversion from real calls.
Support Teams
Identify recurring issues and improve customer experience faster.
Managers Teams
Coach agents using real conversations and performance insights.
Operations Teams
Spot trends and optimize processes without manual QA effort.
Built for UAE & GCC contact centres
Purpose-built for regional compliance, language, and telecom needs.
Arabic & English Support
Arabic & English language support
Regulatory-Aligned Infrastructure
Regional compliance-aligned architecture
Native UAE Telecom Integration
Works seamlessly with UAE telecom environments
Frequently asked questions
Everything you need to know about Voiger Voice Platform.
No. Voiger AI Analytics is a paid add-on to the Voiger Voice Platform.
No. AI Analytics works exclusively on post-call recordings.
No. AI Analytics works with human-handled calls and does not require AI voice bots.
Yes. AI Analytics can be enabled at any time without changing your existing setup.
Yes. It is designed for UAE and GCC cloud contact centre environments.
Ready to transform your voice operations?
Whether you use Voiger AI or bring your own, we're here to help you succeed.
