Protect Track Calls
Privacy Insights

Cloud-powered call tracking and call masking that help marketplaces and businesses measure call performance, attribute conversations, and protect customer, merchant, and rider phone numbers without affecting live calls.

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Platform Illustration

How can marketplaces ensure privacy-safe call tracking at scale?

It enables businesses, marketplaces, and food delivery platforms to track call activity, measure performance, and protect customer, merchant, and rider phone numbers — all while maintaining a seamless calling experience.

Call Attribution

Call Attribution

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Privacy Protection

Privacy Protection

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Seamless Experience

Seamless Experience

A smarter way to track calls and protect privacy

Accurate Call Tracking

Accurate Call Tracking

Attribute every inbound and outbound call to specific campaigns and channels

Dynamic Call Masking

Dynamic Call Masking

Assign temporary virtual numbers on-the-fly to keep real identities hidden.

Secure Call Routing

Secure Call Routing

Route calls through encrypted cloud infrastructure with zero latency impact.

Full Visibility

Full Visibility

Real-time dashboards and call logs give you complete control over communications.

Voice AI platform interface

Built for marketplaces & food delivery platforms

Customer calls merchant — real numbers hidden

Rider calls customer — masked via virtual number

Platform tracks all calls — full attribution

Call recordings for dispute resolution

Dynamic number assignment per order

Real-time call logs and analytics

Marketplace call masking interface

Call tracking and masking journey with voiger

Each step is designed to protect privacy while giving businesses complete visibility and operational control.

Call Attribution

STEP 01

Call Attribution

Each step is designed to protect privacy while giving businesses complete visibility and operational control.

Secure Call Connection

STEP 02

Secure Call Connection

Calls are intelligently routed through Voiger’s secure cloud infrastructure, masking real phone numbers while maintaining crystal-clear voice quality.

Insights & Control

STEP 03

Insights & Control

Access real-time analytics, detailed call logs, recordings, and privacy controls through a centralized dashboard.

Three personas one secure call experience.

Voiger creates a secure communication layer that protects every participant in the call journey.

The Caller

The Caller

Real number stays hidden from the provider
Receives calls from a clean virtual number
Can report issues without exposing identity

Complete privacy on every call.

Merchant / Rider / Provider

Merchant / Rider / Provider

Only sees the masked virtual number
Can call back through the same virtual line
No access to customer's personal number

Professional, secure communication.

Platform Admin

Platform Admin

Full visibility into all call activity
Access recordings, logs, and analytics
Control masking rules and routing logic

Total control and compliance.

Key features for high-performance support

Voiger gives you the essential tools to track call performance, mask real numbers, and route conversations securely — all through one cloud voice platform.

Call Tracking & Attribution

Call Tracking & Attribution

Track every inbound call to its campaign source, keyword, or channel for precise ROI measurement.

Dynamic Call Masking

Dynamic Call Masking

Automatically replace real phone numbers with virtual ones in real time, per session or per order.

UAE & Global Virtual Numbers

UAE & Global Virtual Numbers

Access local and international virtual numbers that comply with TDRA and regional telecom regulations.

Intelligent Routing & Forwarding

Intelligent Routing & Forwarding

Route calls to the right team member, department, or location based on custom rules and schedules.

Call Recording & Logs

Call Recording & Logs

Optionally record calls for quality assurance, training, and dispute resolution with full compliance.

APIs for Dynamic Number Assignment

APIs for Dynamic Number Assignment

Integrate seamlessly with your platform using REST APIs to dynamically assign and manage virtual numbers.

Common use cases

From first ring to final resolution, every conversation flows through a single platform.

Marketplaces

Marketplaces

Protect buyer-seller communication at scale.

Food Delivery

Food Delivery

Mask numbers between customers, riders, and restaurants.

On-demand Services

On-demand Services

Dynamic number assignment for service providers.

Real Estate

Real Estate

Track inquiry calls from property listings.

Marketing Teams

Marketing Teams

Attribute calls to campaigns and optimize spend.

Built on the voiger voice platform

Call tracking and call masking are powered by Voiger's enterprise-grade voice platform — the same infrastructure trusted by leading marketplaces and enterprises across the region.

Voice Platform

Voice Platform

Carrier-grade infrastructure with 99.99% uptime

Call Masking Layer

Call Masking Layer

Dynamic virtual number assignment and privacy controls

Analytics Engine

Analytics Engine

Real-time call tracking, attribution, and reporting

API Layer

API Layer

RESTful APIs for seamless platform integration

Marketplace call masking interface

Built for UAE and Regional Businesses

Voiger is built for UAE and GCC markets, with local telecom support, compliance-ready architecture, and regional scale for high-volume call operations.

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UAE Telecom Support

UAE Telecom Support

Local DID numbers with TDRA compliance

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Compliance-Friendly

Compliance-Friendly

Architecture built for regulatory requirements

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Arabic & English

Arabic & English

Full bilingual support across the platform

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Global Virtual Numbers

Global Virtual Numbers

Numbers available in 60+ countries

Frequently asked questions

Everything you need to know about Voiger Voice Platform.

Call masking hides real phone numbers by routing calls through virtual numbers, protecting privacy for both parties.

Call tracking helps businesses and platforms understand where calls originate and measure performance across campaigns or listings.

Yes. Call masking and tracking are widely used by marketplaces and food delivery companies to protect customer, merchant, and rider phone numbers.

Yes. Voiger provides UAE virtual numbers and numbers in over 100 countries, subject to availability.

Yes. Voiger supports Bring Your Own Carrier (BYOC).

Ready to transform your voice operations?

Whether you use Voiger AI or bring your own, we're here to help you succeed.

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